Shipping policy

Thank you for shopping with S&A Designs! Many of our items are handmade or customized just for you. Please review our shipping information below before placing your order.

Processing Time
Orders are typically processed and prepared for shipment within 1 – 3 business days. Custom and personalized orders may require additional processing time depending on the item, order size, and current order volume.

Processing time is separate from the shipping/transit time provided by the carrier.

 

Shipping & Delivery
Shipping costs and available shipping options are calculated at checkout. Once your order has shipped, you will receive tracking information at the email address provided with your order.

Delivery dates provided by the shipping carrier are estimates and are not guaranteed. S&A Designs is not responsible for carrier delays, weather delays, or other circumstances outside of our control once a package has been transferred to the shipping carrier.

Please Check Your Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has shipped, we may not be able to change or redirect the package.

Lost, Stolen, or Damaged Packages
If your package arrives damaged or there is an issue with your order, please contact us as soon as possible at SADesigns01@outlook.com so we can help.

Custom & Personalized Orders
Because personalized items are made specifically for you, please carefully review all names, spelling, colors, sizes, and other customization details before submitting your order.

Questions about your order? Contact us at SADesigns01@outlook.com.